Privacy Policy

This Privacy Policy explains how Hi Fit Expo collects, uses, shares, and protects information when you visit hifitexpo.com, submit a form, apply as a vendor, sponsor, affiliate, media representative, competition participant, partner, or other event-related participant, communicate with us, or make a purchase through our website.

1. Who We Are

Hi Fit Expo operates hifitexpo.com and organizes Hi Fit Expo events and related programs.

2. Information We Collect

Depending on how you interact with Hi Fit Expo, we may collect:

• Contact information. Name, email address, phone number, business name, and related information you provide through website forms.
• Application and registration information. Information submitted for vendor, sponsor, affiliate, media, competition, partnership, or other event-related applications.
• Vendor and operational information. Booth requirements, business information, setup needs, food vendor information, uploaded documents, and other details needed to support event operations.
• Order information. Billing information, order history, products purchased, and transaction records associated with purchases made through our website.
• Technical information. Information such as IP address, browser type, device information, pages viewed, referring pages, and basic website analytics data.
• Communications. Information contained in messages you send to us by email, phone, SMS, or website forms.

3. How We Use Information

We may use the information we collect to operate Hi Fit Expo, manage our website, process applications and purchases, communicate with participants and partners, and support event planning and administration.

• Process applications and registrations. Review and manage vendor, sponsor, affiliate, media, competition, partnership, and other event-related applications or registrations.
• Process purchases and transactions. Manage orders, payments, refunds, transaction records, and other purchases made through our website.
• Operate and coordinate events. Support vendor onboarding, event logistics, booth placement, setup requirements, scheduling, participant communication, and onsite operations.
• Communicate with you. Respond to inquiries and provide confirmations, updates, instructions, appointment scheduling, notices, and other information related to your interaction with Hi Fit Expo.
• Manage business relationships. Administer relationships with vendors, sponsors, affiliates, partners, media representatives, competition organizers, and other participants.
• Improve our website and services. Review website activity, analytics, and user interactions to improve website performance, functionality, content, event planning, and user experience.
• Protect our website and operations. Detect, prevent, and address fraud, misuse, security incidents, unauthorized access, technical problems, and other harmful activity.
• Meet legal and administrative requirements. Maintain records and use information when reasonably necessary to comply with applicable laws, accounting requirements, contractual obligations, insurance requirements, or other legitimate business needs.

4. Email and SMS Communications

If you provide your email address or phone number through our website or communicate with us directly, we may use that information to respond to your request and provide communications related to your interaction with Hi Fit Expo.

These communications may include responses to inquiries, vendor or sponsor information, application updates, appointment scheduling, operational instructions, registration information, and event-related updates.

If you receive SMS communications from Hi Fit Expo, message and data rates may apply and message frequency may vary. You may opt out of SMS communications by replying STOP. For assistance, reply HELP or contact us at info@hifitexpo.com.

Phone numbers and SMS consent collected for SMS communications will not be shared with third parties or affiliates for their independent marketing purposes.

5. Payments and Transaction Processing

Purchases made through hifitexpo.com may be processed through our ecommerce platform and third-party payment processors. Payment processors handle payment card information according to their own security and privacy practices.

Hi Fit Expo does not intentionally store complete payment card numbers on hifitexpo.com.

6. Ticketing, Registration, and Third-Party Services

Certain ticket purchases, competition registrations, forms, media, maps, or other services may be provided through third-party platforms.

When you leave hifitexpo.com or submit information directly to a third-party service, that service’s own privacy policy and terms may apply to the information it collects.

7. Cookies and Analytics

We may use cookies and similar technologies to support website functionality, understand website traffic, maintain security, and improve site performance.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the operation of some website features.

8. How We Share Information

We may share information when reasonably necessary with:

• Service providers that support website hosting, security, email, forms, analytics, ecommerce, and communications.
• Payment processors that handle transactions.
• Ticketing or registration providers when those services are used.
• Event operations partners when information is needed for booth placement, load-in, registration, compliance, or onsite logistics.
• Professional advisers or service providers supporting legitimate business operations.
• Government authorities, law enforcement, or other parties when disclosure is required by applicable law or valid legal process.

9. Data Retention

We retain personal information for as long as reasonably necessary to support event operations, provide requested services, maintain business and transaction records, meet legal and accounting obligations, resolve disputes, enforce agreements, and protect the security of our systems.

We may retain aggregated or de-identified information that does not identify an individual for reporting, planning, or analytics purposes.

10. Data Security

We use reasonable administrative, technical, and operational measures designed to protect information from unauthorized access, loss, misuse, or alteration.

No website, transmission method, or electronic storage system can be guaranteed to be completely secure.

11. Your Choices

Depending on your interaction with Hi Fit Expo and applicable law, you may contact us to:

• Request access to or correction of information you have provided to us.
• Request deletion of certain information, subject to legal, accounting, contractual, and operational requirements.
• Unsubscribe from non-essential email communications using an unsubscribe link where available.
• Opt out of SMS communications by replying STOP.
• Manage cookies through your browser settings.

12. Children’s Privacy

hifitexpo.com is intended for a general audience and is not directed to children under 13. We do not knowingly seek to collect personal information online from children under 13 without appropriate authorization.

If you believe a child under 13 has submitted personal information through the website, please contact us so we can review and address the situation.

13. Links to Other Websites

hifitexpo.com may contain links to websites or services operated by other organizations. Hi Fit Expo is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of external services before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy as our website, event operations, services, or legal requirements change. When the policy is updated, the revised version will be posted on this page with an updated revision date.

15. Contact Us

If you have questions about this Privacy Policy, the information you have provided to Hi Fit Expo, or a privacy-related request, contact:

Email: info@hifitexpo.com